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Businesses recognize the efficiency of employees working remotely, while teleworkers positively respond to the flexibility. Effective, secure and seamless communication can be achieved through combined technologies.

As an Inside Sales rep and as a manager, integrating the phone into the CRM has been a blessing and both my team and the outside sales team use it religiously. Bringing the information from the CRM and the telephone together has made my team more productive and happier. It might be worth considering what it might do for yours.

M5′s mission is to provide phone systems and applications with an experience that businesses love. Our customer, Abigail Colòn from Merchant Business Alliance was kind enough to send us a note about her experience working Account Advocate, Michael Curasi. Her letter is printed in its entirety.

Lesley Edinboro, managing director of Information Technology at Amnesty International USA sat down with one of our reporters to help us understand how the M5 phone system made a difference to their organization. One thing about the interview that stood out is how every dollar in operational cost that can be saved, is used for activities fundamental to the mission.

M5 Networks would like to invite you to connect with us at the SIA Executive Forum in Las Vegas. We are an event sponsor and would love for you to visit us at our booth on Tech Day, March 16.

A minute later the receptionist came back on the line and told me the phone was busy. Busy? It had been so long since I heard a busy signal that I didn’t even recognize it. I thought that something was wrong.

Members of the M5 team gather for our quarterly sales review and training session. Last week’s event focused on new products and services as well as clients who have achieved real business impact with their M5 phone system.

Lately, I’ve noticed that more and more former Cisco Call Manager customers are are turning to us for a cloud-based phone solution that provides all of the benefits of Cisco Call Manager without a painful upgrade.

About two years ago, when I joined M5, I stopped listening to voicemail messages altogether. I just don’t do it, but I haven’t missed a single message.

This Sunday, we will be attending the UMB Everything Channel XChange Solution Provider event in Los Angeles. The event brings together more than 225 pre-qualified solution providers with top and emerging vendors to network, train and define the future of the channel.