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Unified Communications

Solutions for the way you want to work

M5 Unified Communications Suite

What is Unified Communications?

Unified Communications (UC)  is an evolving set of technologies that unifies human and device communications in a common context and experience.  There are many different ideas about what constitutes a UC product or platform, but in short, UC is about breaking down the barriers between your computer and your desktop or mobile phone. When communications are unified, you can start, continue and document a conversation from the device of your choice.

Our Solution

M5 Unified Communications Suite is the easiest to use cloud-based communication service for companies that want to focus on their business instead of the business of running a communications platform.  Based on our cloud phone system, M5 streamlines communications and also integrates with business data to provide business intelligence so that customers can increase sales, customer satisfaction, or operational efficiencies in extraordinary ways.

We offer many products and features necessary for truly unified communications. They include:

We offer a complete bundle that doesn’t ignore the most important modality today: voice.  While other competitors offer voice as an add-on, they don’t provide the full breadth of functionality, the professional installation, the proactive monitoring,  or the end user support that a solution that grew from a voice platform can offer.  M5 customers do not need to implement, configure, train, integrate, maintain, or upgrade their communications systems, because running a communications system isn’t their business, it’s ours.

We are constantly innovating to further enhance our UC Suite.  M5 customers can look forward to even more capabilities including; Fixed/Mobile Convergence, SMS (text messaging) support, Telephony/Desktop integration, presence, PC to PC video chat and much more.

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