Everything you expect from an enterprise-class phone solution
The M5 solution comes complete with all of the features you’d expect from an enterprise phone system and more. Take a look at the 90+ features included with the system at no additional charge.
- 311
- 900/976 Blocking
- Alternate Outbound Dial Digit
- Automated Attendant
- Authorization Codes
- Bandwidth Utilization
- Call hold beep timer interval
- Call Pickup
- Call Screening
- Caller ID
- Caller ID with Name
- Cisco desktop phone support
- Classes of Service
- Client Matter Codes (Billing Codes)
- Company Phonebook
- Conditional Call Forwarding
- Customer Logos
- Dial by Extension
- Dial by Name
- Direct Inbound Dial Phone Number Assignment
- Directed Call Pickup
- Directory Assistance Listing
- Do not Disturb
- Door Phone Entry Buzzer Integration
- Employee Directory
- Enhanced 911 Service
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- Extension Assignment
- Find Me/Follow Me
- Forced Conferencing Barge
- Fraud Monitoring
- General Voice Mailbox
- Hardware Reassignment
- Hold
- Hold Music
- Inbound/Outbound Call Detail Reports
- Interactive Voice Response (IVR) Voice Mail Access
- Intercom Groups
- Intercom One-to-One
- Internal Caller Name Display
- Legacy Extension Support
- Line Management
- Message Envelope Information
- Message Waiting Indicator
- Monitoring Barge
- Multiple voice Mail Box Access
- Nationwide Telephone Number Availability
- Outbound Caller ID
- Outbound Caller ID Blocking
- On Phone Call Logs
- On-Phone Presence Monitoring
- On-screen Pickup
- On-Screen Voicemail
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- Paging Groups
- Paging System Integration
- Park
- Password Administration
- Permanent Call Forwarding
- Personal Automated Attendant
- Personal Phonebook
- Personal Phone Book—Import
- Phone Alerts
- Phone Assistant
- Privacy Settings
- Redial
- Remote Phone Use
- Ring (Hunt) Groups
- Reply By Calling
- Shared line Appearances
- Speed Dial
- Time Dependent Call Treatment
- Transfer—Announced
- Transfer—Unannounced
- View/Add Service Requests
- Voice Mail Broadcast/Distribution to all users
- Voice Mail Keep On Phone Control
- Voice Mail Messaging
- Voice Mail to Email Group Notification
- Voice Mail to Email WAV file forwarding
- WebPortal
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Desktop Phone Support
We support several of the Cisco 79XX series handsets for desktop phones, including the 7941, 7961, and 7975, and specialty purpose phones, such as the 7937.
Here are a few other things you should know:
- These phones can be powered by a compatible Power-over-Ethernet (PoE) switch or individual power adapters.
- For analog conference room and cordless phones, M5 supports the ATA 186 -188, which allows use of traditional analog phones over IP.
- Basic hardware and configuration and trouble shooting is included with our solution. Most issues can be remotely resolved by our support team.
- The Cisco IP phone can be used from a cable/DSL broadband-enabled location (additional networking hardware may be required.)
The selection of desktop phones is an important part of your investigation into a new phone system.