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Add-on Services




Completing your solution

The M5 solution starts with our world-class cloud based phone system for business.  To it, we can add any number of services to create a customized solution to meet your specific needs.

These optional services include:

  • Call recording:  Record any inbound or out­bound call to enhance training, ensure compliance and identify telephone best practices. Record calls with the touch of a button and play them back or search them from a simple web-based interface.
  • On-demand conferencing:  M5 Audio Conferencing gives users a permanent dial-in number and entry passcode you can use 24/7. Simply give each participant the call-in number and entry code to host a virtual meeting anytime and from anywhere.
  • M5 Scribe -Voicemail to email transcription:  The M5Scribe service transcribes voicemail messages into text and then sends them, along with a WAV file, to the user’s email.  No more dialing voicemail to see who called – it’s all there in the inbox.
  • M5 Fax:   For many organizations, the fax machine remains an integral part of the communications tool set.  With M5 Fax, users receive incoming faxes in their e-mail inbox and send outbound faxes as email attachments. All without the cost and hassle of an  dedicated fax machine.

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