Cloud communications solution for business
A phone system and much, much more
The M5 solution starts with our world-class cloud based phone system for business. In addition, we offer a variety of add-on services to meet the needs of every business. Whether you need just the basics for your single location business, or a sophisticated contact center solution that supports agents all across the country, M5 has a set of products to meet your needs.
Sometimes we are asked if our other services can be used without our phone system. The answer is no for very good reasons. We believe that voice is heart of business communications and a world-class voice system is the starting point for any communications solution. We also know that unified communications applications, contact center solutions and application integration work best when they are thoroughly united with the core phone system.
So Where to Start?
We recommend that you begin by exploring our Cloud Phone System. You’ll learn about Call Conductor, the software at the heart of our solution. If you have a contact center, or even if you don’t have a traditional contact center, but have the need to route calls through queues, you may want to visit that section. Our Unified Communications page will give you information about voicemail to email transcription, fax solutions and our softphone. Much of the power of our solution comes from linking the phone system to your other business applications. The Application Integration page will provide you with useful information and a list of prepackaged integrations. Other products of interest are found in the Add-on’s section and include; conferencing, call recording and more.
Helpful Resources