Availability, customization and easy

M5 provides valuable tools that allow end users to access and manage their phone on the web giving them control even when they are away from their phone.

Online tools allow end users to:

- Configure call forwarding
- Listen to and manage voicemail
- Set up find me follow me rules
- View and manage personal phone directories
- Search and view the company phone book

Administrative tools

Administrative users have online tools that allow them to run, create and view reports on phone based activity. As well they can add, delete or edit end users information.  These tools make it easy to manage the phone system even if you are not in the office.

- Reset voicemail passwords
- Manage ring groups
- Create and delete users
- Open and view service requests
- Run and create reports